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FAQ

Frequently Answered Questions

How to report an issue?

Please open a ticket on our Discord server at #open-a-ticket

2

Data deletion request

Please open a ticket on our Discord server at #open-a-ticket

3

Billed multiple times in the same month?

This situation has occurred prior to our December 2023 update where some customers setup multiple payment subscripts against the same, or many, user accounts. We've tried to identify and resolve this proactively buf if you're still unexpectedly impacted then please us know!

Please open a ticket on our Discord server at #open-a-ticket

4

Feedback, suggestions, ideas!

Please share your feedback with us on our Discord server at #feedback or email us at support@imagelabs.net

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